Step-by-Step Instructions on How to Place an Order
1. Selecting a Product
- Browse the store: navigate through or use the search bar to find specific items.
- Review product details: click on the product to view specifications, price, available sizes/colours, user reviews, and shipping options.
- Choose product options: If applicable, select the desired size, form or flavour.
- Check availability: Make sure the item is in stock.
Tip: Compare similar products to make an informed decision.
2. Adding to the Cart
- Click ‘Add to Cart’ or ‘Buy Now’: the item is stored in your virtual shopping cart.
- Continue shopping or review cart: you can keep browsing or click the cart icon to review your selected items.
- Verify your cart: double-check quantities, prices, and selected options.
Optional: add promo code or voucher at this stage if applicable.
3. Proceeding to Checkout
- Click “Checkout” or “Proceed to Checkout”: this takes you to the payment and delivery page.
- Log in or continue as guest: you may be asked to sign in or choose the guest checkout option.
- Enter shipping details: provide your full name, address, phone number, email address and any delivery instructions if required.
- Choose shipping method: select from available options (courier, standard, express. etc.)
4. Finalizing the Purchase
- Enter payment details: common methods include:
- credit/debit card
- PayPal
- Apple Pay / Google Pay
- bank transfer
- Billing address: if different from your shipping address, make sure it’s correct.
- Review your order: double-check all information - products, address, payment details.
- Confirm the order: click the ‘Place Order’, ‘Pay Now’ or ‘Confirm Purchase’ button.
Tip: do not refresh the page while your payment is being processed.
5. Information About Confirmation and Next Steps
- Order confirmation page: after placing the order, you’ll see a confirmation screen summarizing your purchase.
- Email confirmation: you’ll receive an email with your order details and tracking number (if available).
- Order tracking: you can often track the delivery status through your account or a tracking link.
Note: save your order number for future reference in case of returns or issues.
6. Option to Purchase Without Registration
Guest checkout: our online store allows you to order without creating an account.
What you’ll need:
- a valid email address
- shipping and payment details
Limitations: you may not be able to:
- track orders easily
- access past purchases
- receive loyalty rewards or special offers
Recommendation: if you shop frequently, registering an account can simplify future purchases.